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CUSTOMS RELATIONS OFFICER

Job Description:

  • Prepare and review import/export documents to ensure full compliance with BOC, PEZA, FDA, and other regulatory requirements.
  • Monitor and coordinate the timely clearance of shipments with customs brokers, logistics providers, and internal teams.
  • Ensure accurate classification of goods, correct tariff application, and documentation for customs processing.
  • Maintain records of permits, tax exemptions, and customs entries for audit and reporting purposes.
  • Recommend process improvements to reduce lead time, cost, and enhance customs compliance.

Qualifications:

  • Bachelor’s degree in Customs Administration, Supply Chain, Logistics, or related field.
  • Licensed Customs Broker preferred; 1–2 years of experience in import/export or customs processing.
  • Knowledge of BOC, PEZA, and related agency processes (e.g., E2M, BOC Portal, VASP).
  • Proficient in Microsoft Excel and document tracking systems.
  • Strong attention to detail, organizational skills, and ability to manage multiple clearances efficiently.

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