We adhere to international standards.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you if you wish to provide feedback or make an inquiry. Personally identifiable information may include, but is not limited to your name, mailing address, email address and contact numbers.
How We Collect Personal Information
We will primarily collect personal information you knowingly and voluntarily provide when you contact us to enable us to provide the service you requested, or indirectly from your interactions with us (such as by monitoring your use of our websites). In some cases, we may also need to collect personal Information about you from third parties for the purposes mentioned below and to provide services to our customers.
Why We collect Personal Information
We collect only the Personal Information needed to effectively serve you and carry out our business operations. We may collect, use, and process your Personal Information for the following general purposes:
- to respond to your queries, complaints, and requests;
- to provide information about our services;
- to conduct research and analysis to improve customer experience;
- to maintain security; and
- to comply with legal, regulatory, and contractual requirements or obligations.
We may also use your Personal Information to contact you with reference to your feedbacks, answers to your inquires, send you newsletters, marketing and/or promotional materials.
If it may be necessary to disclose Personal Information to third parties in a different country, we will take steps to ensure that there is a lawful basis for the disclosure and that the disclosure complies with all applicable laws.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our visitors to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
We may also collect the log data your browser sends which may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
The security of your Personal Information is important to us, but please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Storage and Retention
You are entitled to certain rights in relation to the Personal Information that may be collected from you, including the right to access, request for correction or deletion, and to object to the processing, as well as the right to lodge a complaint before the National Privacy Commission in case of violation of your rights as data subjects. If you wish to access, correct or update any personal information that we hold about you, then you should contact our Data Privacy Officer as provided below or fill in this form.
It is important to us that all of the information we hold about you is correct and up-to-date, so let us know promptly if there are any errors or other changes should be made.